[Updated] Google Finance ticker symbols are not working

Many users have noticed that Google Finance ticker symbols are no longer updating in StockMarketEye. The Google Finance ticker symbols started to have problems at the end of last week. Today (September 6th, 2017) they have completely stopped working. This affects the desktop versions of StockMarketEye (Mac and Windows) as well the mobile apps for iOS and Android. The charts for these stocks still update correctly, however.

It is not yet clear if this is due to a temporary problem on Google’s side or if Google has turned off access to 3rd party applications like StockMarketEye.

The problem is NOT related to the release of StockMarketEye v4.1.2 over the weekend.

We are closely monitoring the situation. Hopefully, this is just a temporary issue and Google will fix things on their side soon.

However, we are also looking for alternative solutions, in case Google has permanently turned off access to their financial data for 3rd party apps like StockMarketEye.


Potential Alternatives

  • Paid real-time quotes – would you be willing to pay a monthly fee for real-time quotes in StockMarketEye?
  • Other free data sources – Other potential data sources exist (Bloomberg, Morningstar, etc), but there are always trade-offs in the amount and breadth of data available.

If you have an alternative suggestion, don’t hesitate to let us know in the comments.

[Update – Friday September 8, 2017 12:00 UTC]

I’ve done some digging and it appears that Google has permanently turned off the data access point that StockMarketEye (and many other people and software) was using.

However, I am in the process of evaluating a couple of solutions that will allow StockMarketEye to continue to support Google Finance ticker symbols. If all goes well, I will have one of those ready by the end of the weekend or early next week.

Stay tuned and thank you for your patience.


[Update – Saturday September 9, 2017 13:00 UTC]

I’ve been able to integrate one of the solutions mentioned on Friday and have released a new version of StockMarketEye (v4.1.3). All Google Finance ticker symbols should work again. However, it will take longer now to download the quotes. How much longer depends on the number of Google Finance ticker symbols you have in your Watchlists and Portfolios. The more you have, the longer it will take.

Thanks for using StockMarketEye and don’t hesitate to tell your friends about us!

44 comments on “[Updated] Google Finance ticker symbols are not working”

  1. Howard Messias

    I have been using StockMarketeye for several years – it is a phenomenal product; I would be willing to pay a small monthly fee for real-time quotes.

  2. Joe Sinclair

    I would be willing to pay a small fee for ACCURATE real-time quotes. I switched from Yahoo to Google Quotes, as Yahoo quotes were integrating dividend payments into their graphs, I’m not sure if that affected the Summary gain report at all or not…

  3. G. Fischer

    As a Canadian user of StockMarketEye, the Google quotes option was the only one for me as Yahoo couldn’t find some of my portfolio holdings as well as some mutual funds that we carry.

    I hope a solution can be worked out with Google, if not I wouldnt have a problem paying for real time data, so long as the cost isn’t too prohibitive.

    I’m a fairly new user and this program has been a real help to me.

  4. Bill Passmore

    i would pay rather than give up stockmarketeye

  5. Yan

    Same with me. I purchased StockMarketEye for two years and it serves my investment purpose very well. The software worth the money. I will be OK to pay a small amount monthly or yearly to get the real time quote.

  6. Pierre Gilli

    StockMarketEye is a fantastic product for me and using for several years. Actually i have Google Quotes and will try with Yahoo Quote, but is it so good as Google quote ? i don’t no. Somebody has an opinion ?
    Concerning paying a small fee if necessary what would be the price approximatively ?

  7. Pedro

    Have you considered or is possible TD Ameritrade or another broker API which is free?

  8. admin

    Yahoo is just as good as Google was, except that the quotes are delayed (15-20 minutes) and Yahoo has less coverage of Canadian mutual funds.

    I haven’t done enough research yet on the possibility of paid quotes, but I doubt it would cost less than $10/month – but maybe as much as $20/month – but that’s just a guess as I haven’t looked into it much yet.

  9. admin

    Yes, the brokerage APIs are a possibility, but they would only be free if you had an account with that particular brokerage, which would not be the case for most people, unfortunately.

  10. Can

    Similarly I would think addition of Morningstar or potentially Bloomberg would be incredible. It is an amazing software so I’d rather pay a small monthly fee to keep Stockmarketeye and have access to all that data.

  11. Norair Mazmanian

    I would be willing to pay or paid real-time quotes or access to other free 3rd party solutions.

  12. Michel

    I’m a Canadian too so having the same Yahoo limitation sometime.

    Personally I would be comfortable with a $5-8/monthly subscription fee to :
    – Have access to the latest version of SME
    – Reliable quote service. 20 Min is fine.

    $10 or $20 per month just for the quotes would be too much. I would prefer a Morningstar or Bloomberg option if free.

    As far as trade-off, in my case, I would prefer reliable quotes with less fundamental details on the stock. If I’m interested in one I can always dig for it. I don’t need EPS, Ratios etc… to be downloaded each time. In my case priority is :
    – Price (L/H/C)
    – Dividend info

  13. Earle McEwen

    I like the idea of using a broker API. You already know which brokerages we have access too in our software so you could use that data to c onnect us to a free API

  14. James

    My thoughts
    Yahoo quotes (sourced from Morningstar) do not cover many smaller stocks, so that issue needs to be over come. Google finance use Thomson Reuters, so maybe a deal can be done there. I have previously found too many errors Bloomberg raw data and so I don’t rate it highly.
    Live data would be nice but I think we will find it is at least 400% more expensive than 20 minute delay data and very few people are prepared to pay $50 to $80 per month for it, unless they are a trader. Also traders are unlikely to use this product because there are SAAS alternatives specifically geared to their needs.
    If the Google link is broken permanently, StockMarketEye users have the same problem as all other users of Google Finance data and we will have to get used to paying for data or using Yahoo crappy data for as long as it lasts.

  15. ian munro

    I am a relatively new investor and user of SME. Great program. I would be happy to pay a reasonable fee for real time ASX prices

  16. MN

    Firstly, as I’ve said many times before, this software is by far and away the best available; no other program comes close. Certainly the loss of the google feed would be a loss – a nice addition to have real time prices – so hopefully they will come back. On the question of a fee for real time prices, as with others, it would certainly be fine if not too much, though I fear given the nature of the exchanges’ policies, it might well be costly. As you have said above though the Yahoo option is certainly as good as google for my needs – US, UK, German & Swiss stocks and as ever extremely impressed that switching from the google symbol to the yahoo symbol is so straightforward. (I had thought one would have to re-enter holdings which would have been extremely time consuming). So again the software minions even thought of this eventuality! Just one small problem though with the UK data which is that as usual one of the data items – namely the Yield – is out by a factor of a 100., ie. a yield of say 4.30% shows up as 0.04% so hopeully that is not too difficult to rectify. With many thanks, MN in London.

  17. George

    Good Morning,
    I am not seeing any quotes from yahoo as well as Google. Did they make a change also?

  18. George

    OOPS!! when they say 20 minutes delayed, they mean 20 minutes before you get any quote. Sorry for the previous message, first time using yahoo for quotes.

  19. G. Fischer

    Try looking into Quotemedia as a source for financial data.

    I don’t care if it is delayed quotes. I just want StockMarketEye working ASAP. Yahoo doesn’t cut it for me.


  20. Mike P

    Sadly Yahoo does not give the breadth of coverage provided by Google in the less common investment instruments in the UK such as ETFs and Investment Trusts a number of which I have managed through Stockmarket Eye for several years so the permanent loss of the Google provided data without a suitable replacement would be very disappointing

  21. colin

    I love the elegant simplicity of SME.
    Assuming that this is the final demise of the long deprecated Google finance API, is there an opportunity here?
    For my (UK-centric) needs, what I would like to see is a comprehensive and reliable feed covering both UK stocks and unit trusts. Even at their best, neither Google nor Yahoo have provided fit for purpose unit/oeic coverage for me, and I have resorted to importing price data for funds into SME after manually downloading from the FT website (Reuters data I believe), and manipulating it in Excel. This works _really_ well, but the download and spreadsheet manipulation is a bit of a chore.
    Until now, I have found Google fine for my purposes for stocks (I find Yahoo too patchy).
    In the interim, I plan to treat the ‘patchy’ Yahoo stocks in the same way as i do funds, but in the long term, I would love to see this all integrated into SME.
    I would be happy to pay a small subscription (up to ~$10) for a robust, comprehensive feed of closing / historical data. I would consider paying slightly more for delayed intra-day data. But I would not pay a premium for real-time data.

  22. Matt

    Not a fan of ongoing fees and would look for another product.

    Tried switching to Yahoo symbols but its not going well. Product is locking up for 15 – 30 minutes at a time.

  23. MN

    Just a follow up, echoing the comment from Mike P, having switched over to Yahoo on some portfolios I can see he is right that Yahoo’s data for ETFs and Investment trusts are not accurate. eg. the chart for even a very common investment trust, Edinburgh Investment Trust, is wrong – it shows a high in June that never happened??!! And other charts are straight lines. Have yet to look at others in more depth but in short, sorry to say, I agree with those who said Yahoo on its own is not the answer.

  24. Derek

    I have been very pleased with StockMarketEye until now, but Yahoo certainly does not provide adequate coverage of UK ETFs. If the issue with Google cannot be fixed it would definitely be necessary to consider a subscription to an alternative data provider in order for me, and I suspect many other UK users, to continue using SME. Subscription data feeds are not excessively expensive and in my experience they provide far more accurate data than the Google data feed I was experiencing via SME.

    I would certainly appreciate an update from SME on the position with Google.

  25. Peter

    Regarding encouraging Sept 8 update: Thanks Nick for your persistence in finding a solution!

  26. James

    I have noted that end of day data comes across without volumes.
    However I could not wait for a solution and switched the stock codes to yahoo format. I had many 100s of stocks to change and used a keyboard stroke recorder (tiny key) to change the prefixes to suffixes. It took about 30 minutes to change 120 stocks, using the recorder to reduce the number of manual strokes and improve the accuracy, but is is mind numbing work and so I only did 40 stocks at a time before having a 5 minute break

  27. StockMarketEye 4.1.3 Released - StockMarketEye Blog

    […] explained in our previous blog post, Google Finance has turned off their access point that StockMarketEye used to download current […]

  28. Paul D

    Yes would consider a consider a fee to enable continuing to use what is a very effective tool to manage a number of family portfolios.

  29. Steve

    I would be against a fee increase to pay for real-time quotes. Real-time is not important for my need, an hour delay would be fine, but essential is a wide coverage of international markets similar to what Google provided.

    Please try to get a comprehensive data feed that does not impose new fees to existing StockMarkeyEye users.

  30. ian munro

    Should the Google ticker be updating prices now on mac?? It isn’t!

  31. admin

    Be sure you’re running v4.1.3. Then let us know which tickers, if any, aren’t updating.

  32. Pierre

    Good morning,
    Will you make this patch available to v3.3 users?

    Great product.


  33. admin

    Sorry, no, this will not be back-ported to StockMarketEye v3.


  34. Bryan

    I run ver 3.3 which does the job for me OK . If you are not going to fix this version do you have an upgrade price to go to ver4 ? All my excel macros work as always but Stockmarket eye was always more convenient .

  35. admin

    Upgrade to v4 is $40. Have a look at this page for the steps to upgrade: https://www.stockmarketeye.com/stockmarketeye4-howto

  36. Lindsay Newman

    I’m very happy with the product and would pay a small monthly subscription for an improvement to the data services.

  37. James

    Google updates are not working again. For the ASX, the last update I can get is 12:00AM 11/9/17 GMT + 10 hours

  38. Geoff

    Although Google ticker prices are still updating – company metrics such as EPS, P/E have now stopped once more . However P/E does show in My Portfolio in Google Finance itself for example (as at 14th Sept 8am UK time ) – looks like Google have rebroken SME’s fix .

  39. admin

    Yes, they have broken things again. Will be updating soon.

  40. StockMarketEye 4.1.4 Released - StockMarketEye Blog

    […] mentioned in our previous blog post and our last release (4.1.3), Google Finance has made changes to their service which have affected […]

  41. Harold Stevens

    I recommend you use MarketXLS
    They have regular updates and customer support.
    It cost a little but it will save you more time.
    I hope it helps.

  42. admin

    Thanks for the suggestion. We’ll have a look.

  43. Scott Haugh

    I was about to download this for the 30 day trial. So is there market data available to keep track of portfolio movement at least on an end of day basis? I am in US and use interactive brokers for trading.

    If not available, is this something someone can individually remedy or is it something that the company has to contract for?

    Any insights would be appreciated. Thanks.

  44. admin

    Yes, StockMarketEye retrieves market data again as it has been updated to adjust for the changes at Google and Yahoo.

Comments are closed.

Back to top