Many users have noticed that Google Finance ticker symbols are no longer updating in StockMarketEye. The Google Finance ticker symbols started to have problems at the end of last week. Today (September 6th, 2017) they have completely stopped working. This affects the desktop versions of StockMarketEye (Mac and Windows) as well the mobile apps for iOS and Android. The charts for these stocks still update correctly, however.
It is not yet clear if this is due to a temporary problem on Google’s side or if Google has turned off access to 3rd party applications like StockMarketEye.
The problem is NOT related to the release of StockMarketEye v4.1.2 over the weekend.
We are closely monitoring the situation. Hopefully, this is just a temporary issue and Google will fix things on their side soon.
However, we are also looking for alternative solutions, in case Google has permanently turned off access to their financial data for 3rd party apps like StockMarketEye.
- You could switch to Yahoo Finance ticker symbols.
- Paid real-time quotes – would you be willing to pay a monthly fee for real-time quotes in StockMarketEye?
- Other free data sources – Other potential data sources exist (Bloomberg, Morningstar, etc), but there are always trade-offs in the amount and breadth of data available.
If you have an alternative suggestion, don’t hesitate to let us know in the comments.
[Update – Friday September 8, 2017 12:00 UTC]
I’ve done some digging and it appears that Google has permanently turned off the data access point that StockMarketEye (and many other people and software) was using.
However, I am in the process of evaluating a couple of solutions that will allow StockMarketEye to continue to support Google Finance ticker symbols. If all goes well, I will have one of those ready by the end of the weekend or early next week.
Stay tuned and thank you for your patience.
[Update – Saturday September 9, 2017 13:00 UTC]
I’ve been able to integrate one of the solutions mentioned on Friday and have released a new version of StockMarketEye (v4.1.3). All Google Finance ticker symbols should work again. However, it will take longer now to download the quotes. How much longer depends on the number of Google Finance ticker symbols you have in your Watchlists and Portfolios. The more you have, the longer it will take.
Thanks for using StockMarketEye and don’t hesitate to tell your friends about us!