Starting From Scratch Using a Backup File
Some technical problems are best solved by starting from scratch and then restoring your data from a backup file.
Before You Start
Be extra certain that you have a recent backup file of your StockMarketEye data. If you do not have a backup file on hand, there are 2 options for getting one:
- Create a backup file manually by following the instructions in the section, Backing Up and Restoring Your Data, of our User’s Guide.
- Use one of StockMarketEye’s automatic backup files, described in the section, Automatic Backup.
- Make sure you have your backup file in a convenient location, such as on your Desktop or in your Documents folder.
- Based on what type of computer you have, move the following folder (the “db” folder) to the trash:
|Mac OS X (non-Mac
/Users/<your user>/Library/Application Support/StockMarketEye40/db
Note: On Lion and later, the Library folder is hidden by default.
See this page for how to unhide it.
|Mac OS X (Mac Store
Note: On Lion and later, the Library folder is hidden by default. See this page for how to unhide
C:\Documents and Settings\<your user>\Application Data\StockMarketEye40\db
NOTE: Moving the “db” folder to the trash means you are removing your StockMarketEye data files. Be sure you have a recent backup before doing this.
- Start StockMarketEye. You will now have the default StockMarketEye portfolios and watchlists, and you will be running under the trial license.
- Install your StockMarketEye license key as described on this page of our user’s guide. Be sure to restart StockMarketEye after the license key has been validated. If you have problems with the license key validation, please contact our support team.
- Restore your StockMarketEye data using the menu: File -> Restore Data... You’ll find more information on restoring from backup here.
- After the restore is finished and you have restarted, you should have your StockMarketEye data back and ready to use.